> For the complete documentation index, see [llms.txt](https://help.sidekick.education/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.sidekick.education/more/product-guides/file-and-folder-sharing/troubleshooting-student-accounts.md).

# Troubleshooting Student Accounts

## Troubleshooting Checklist

### My student doesn't have access to a computer

Add manual columns for tracking contribution.

### My student is a recent transfer and isn't in Powerschool, so even though she has an email account, the email doesn't work

### My student doesn't have an email account (but Sidekick still sends the email files)