Setting up your IT

We take advantage of a number of secure technology protocols to provide our services. Here's how to set up your district or school so that everything runs smoothly.

Whitelist sidekick.education

Make sure sidekick.education is an allowed domain. This will allow us to communicate with students to send important notifications or support emails (we will not send emails for any other purpose) and allow students to access important project files and forms.

Enable Required Devices on Student Laptops or Tablets

  1. Enable the microphone, headphone/headset, and camera devices

Enable Required Software

  1. Enable software that fall into Video and Audio Conferencing category

  2. Enable WebRTC, if this is disabled separately

Additionally, if You're Using G Suite for Education

  1. Enable Google Hangouts and YouTube Live

  2. Allow students to share and receive from a whitelisted domain. Use this article for help.